spartaPrivacy Policy
This page describes what we collect when you use sparta and how we keep that data protected. We gather personal information during account registration, identity verification, deposit and withdrawal processing, and gameplay activity. Our collection and handling practices follow anti-money-laundering regulations, know-your-customer requirements, and data protection principles applicable in the jurisdictions where we operate.
We process your data transparently: we do not sell personal information to third parties, we do not track your activity outside our platform for marketing purposes, and we do not share your identity or payment details with other gaming operators. We do share minimal data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to settle your deposits and withdrawals, and we may share data with compliance and anti-fraud services to protect our platform and our members.
Our data practices reflect our commitment to member privacy and regulatory compliance. This policy explains what we collect, how we use it, how we protect it, and what rights you have regarding your information.
Data We Collect on sparta
We collect different categories of data depending on how you interact with our platform. During account registration, we collect your email address, full name, date of birth, phone number, and residential address. We use this information to create and identify your account and to verify that you meet eligibility requirements.
During identity verification, we collect government-issued ID information (ID number, issue and expiration dates, issuing country) and a photographic copy of your ID document. We may also request residential address verification through utility bills, bank statements, or official letters. We use this information to comply with anti-money-laundering and know-your-customer regulations and to confirm that you are the person who created your account.
During deposit and withdrawal transactions, we collect information about the payment method you select, the amount transferred, the date and time of the transaction, and the outcome (approved, declined, pending). We do not store your full payment card numbers or banking credentials; instead, we store tokenized references that allow us to process future transactions without recollecting sensitive information.
During gameplay, we collect information about which games you access, when you access them, your tournament entries, your account balance changes, and settlement outcomes. We use this information to settle your wins and losses accurately, to generate your account statements, and to detect patterns consistent with problem gaming or account abuse.
How We Use Your Data on sparta
We use your data for five primary purposes. First, we use it to operate and improve our platform—to process your transactions, settle tournament outcomes, and maintain the technical systems that support slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets (Liga 1, Piala AFF, Champions League), and esports betting (Mobile Legends, Free Fire, PUBG Mobile).
Second, we use it for regulatory compliance. We must verify your identity before real-money participation, we must report large transactions to financial authorities, and we must screen your activity against anti-money-laundering watchlists. Members across Jakarta, Surabaya, Bandung, Medan, and Semarang undergo the same verification process because these regulatory requirements apply uniformly across our service area.
Third, we use it for fraud and abuse prevention. We analyze patterns in your account activity to detect unauthorized access, account farming, collusion between accounts, bonus exploitation, or other violations of our terms. If we identify concerning patterns, we may freeze your account, request additional documentation, or close your account and forfeit your balance.
Fourth, we use it to communicate with you about your account. We send you transaction confirmations, account statements, and notifications about policy changes or security issues. We do not send unsolicited marketing emails, and we honor any preference you express to limit our communications.
Fifth, we use it to improve our platform and member experience. We analyze aggregate trends in gameplay, deposit patterns, and feature usage to understand how our members interact with sparta and to identify opportunities for improvement. This analysis is performed on aggregated or anonymized data whenever possible, not on individual account details.
Third-Party Processors and Data Sharing on sparta
We share your data with third parties only when necessary to operate our platform or to comply with law. Payment processors receive limited data: your name, amount, payment method, and outcome. Payment institutions (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) require this information to settle your transactions, but they do not have access to your gameplay history, your identity verification documents, or your full account profile.
We share data with compliance and anti-fraud service providers to screen your account against regulatory watchlists and to detect patterns consistent with money laundering or account abuse. These providers have limited access to your personal information and use it only for the specific purposes we authorize.
We may share data with law enforcement, financial regulators, or other governmental authorities if we receive a valid legal request (subpoena, court order, or warrant). We do not voluntarily report individual member data to authorities; we respond only to formal legal requests, and we notify members of such requests whenever legally permissible to do so.
We do not sell your personal data to marketing companies, data brokers, or other gaming operators. We do not authorize any third party to use your data for purposes other than those we have explicitly specified. Our data-sharing agreements with third parties include strict confidentiality and security requirements.
Your data may be processed outside your jurisdiction
Our servers and backup infrastructure may be located in jurisdictions outside Indonesia. By using sparta, you acknowledge that your data may be processed, stored, and transferred across borders subject to the protections described in this policy.
Your Rights and Choices Regarding Data on sparta
We recognize that you have rights regarding your personal data. You may request access to the information we hold about you, and we will provide it in a clear, portable format. You may request correction of inaccurate information, and we will update our records. You may request deletion of your data, subject to regulatory retention requirements—we may retain some information (such as transaction history) for a period required by anti-money-laundering law even after you request deletion.
You may object to our use of your data for certain purposes. For example, if we use your data for fraud detection and you believe our analysis is incorrect, you may request human review of our decision. If we use your data for platform improvement and you prefer that we do not, you may opt out of that usage (though you cannot opt out of uses necessary to operate your account or comply with law).
You may withdraw your consent to data collection at any time by closing your sparta account. Upon closure, we will delete your personal information subject to regulatory retention obligations. Some information (such as transaction records) must be retained for the period specified by anti-money-laundering regulations, but we will not use that information for any purpose beyond regulatory compliance.
To exercise any of these rights, contact our support team through in-app chat, email, or phone. We will respond to requests within fifteen business days. If you believe your rights have been violated or if you are not satisfied with our response, you may lodge a complaint with your jurisdiction's data protection authority.
How We Protect Your Data on sparta
We maintain standard security practices to protect your data from unauthorized access, alteration, or disclosure. We encrypt data in transit (using TLS/SSL protocols) and at rest (using AES encryption or equivalent). We restrict access to personal data to employees and contractors who require it to perform their functions, and we require them to sign confidentiality agreements.
We maintain firewalls, intrusion detection systems, and regular security audits to identify and address vulnerabilities. We do not store payment card numbers directly; instead, we use tokenization and third-party payment processors that meet PCI DSS compliance standards.
We maintain incident response procedures to detect and respond to data breaches. If we identify a breach that affects your personal information, we will notify you promptly and describe the steps we are taking to mitigate the risk. However, we cannot guarantee absolute security—no system is completely immune to unauthorized access.
Cookies and Tracking on sparta
We use cookies and similar tracking technologies to maintain your login session, to remember your preferences, and to analyze how you interact with our platform. We do not use cookies to track your activity outside sparta or to build marketing profiles.
You may control cookies through your browser settings. Most browsers allow you to disable cookies entirely or to accept cookies only from specific sites. If you disable cookies, some features of sparta may not function properly (such as remaining logged in or remembering your language preference).
We do not authorize third-party cookies for advertising or tracking. If you see third-party cookies in your sparta session, that may indicate a browser extension or malware—please verify the source and contact our support team if you have concerns.
Contact and Policy Changes
If you have questions about our privacy practices, wish to exercise your data rights, or wish to report a privacy concern, contact our support team via in-app chat, email, or phone. We respond to privacy inquiries within fifteen business days.
We may update this policy from time to time to reflect changes in our practices, technologies, or regulations. We will notify you of material changes by posting the updated policy and updating the effective date. Your continued use of sparta after such changes constitutes your acceptance of the updated policy.